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  Towards Accessible ICT : Promoting Accessible ICT :

Expert Group Meeting on Information and Communications Technologies (ICT) for Persons with Disabilities
Beirut, 25-26 May 2004

Promoting Accessible Information and Communications Technologies with Reasonable Adaptation:
learning from the Manila "Declaration" and "Design Recommendations" on Accessible ICT

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I.  INTRODUCTION

This paper reviews international policies, structures and technologies related to accessible information and communications technologies (ICT), with special emphasis on Internet accessibility. 

It is concerned with a single issue: ICT accessibility with reasonable adaptation and its role in furthering full participation and equality of persons with disabilities in social life and development.

Information and communications technologies are recognized components of the "new" economics of development; their social and economic implications are subjects of studies and papers.  The rapid expansion of information goods and services provides countries with catalysts for change and for re-engineering. Less well-documented, however, is the question of accessibility in information and communications goods and services and its implications for inclusive and participatory development for all.

Information and communications technologies have been discussed in many intergovernmental meetings.  The "Ministerial Declaration" adopted by the High-level segment of the substantive session of the 2000 Economic and Social Council identified ICT as essential in the "development of the global knowledge-based economy".[1]  The "Declaration of Principles" adopted at the First phase of the World Summit of the Information Society (WSIS) (Geneva, 10-12 December 2003) noted the "potential of information and communication technology to promote the development goals of the Millennium Declaration".[2]  Both documents consider the issue of access to ICT and the development of countries, but neither addresses the question of ICT accessibility.

ICT accessibility refers to way in which ICT respond to the needs, preferences and abilities of users.  ICT designs and provisions as well as social, economic and institutional conditions can present barriers to participation by the many in the potential of ICT to inform, empower and engage in social life and development.

Accessible information goods and services have been considered in deliberations of the Ad Hoc Committee of the United Nations General Assembly that is considering a comprehensive and integral convention on protection and promotion of on the rights and dignity of persons with disabilities.[3] 

The premise of the paper is accessible ICT is part of the broad human rights framework and development and precondition for furthering a "society for all".[4]

The paper takes as its point of departure the "Manila Declaration on Accessible ICT" and the companion "Manila Accessible ICT Design Recommendations" produced by the United Nations Interregional Seminar and Regional Demonstration Workshop on Accessible ICT, which was hosted by the Government of the Republic of the Philippines, represented by its Department of Social Welfare and Development and the National Council on the Welfare of Persons with Disabilities at Manila from 3 to7 March 2003.[5]  The Manila Declaration and Design Recommendations are products of technical exchanges among policy makers, academics and ICT professionals from many countries.  The documents provide guidance on promoting and achieving ICT accessibility for all.  They build upon the normative guidance provided in Rule 5 "Accessibility" of the United Nations Standard Rules on Equalization of Opportunities for Persons with Disabilities:

"States should recognize the overall importance of accessibility in the process of the equalization of opportunities in all spheres of society. For persons with disabilities of any kind, States should (a) introduce programmes of action to make the physical environment accessible; and (b) undertake measures to provide access to information and communication." [6]

Participants in the Manila seminar and workshop noted that while accessibility is increasingly recognized as an essential component of rights based approaches to development, the topic required further strengthening and policy development, particularly in connection with the process of elaborating a new international convention to promote and protect the rights and dignity of persons with disabilities.  They further noted that progress in implementing the Manila "Declaration" and "Design Recommendations" will require action both to create awareness that accessible ICT benefits all -- particularly as this relates to development of the knowledge-based global economy of the twenty-first century - and to strengthen national capacities for design, development, implementation, monitoring and evaluation of accessible information and communications technologies, goods and services.  Capacity building was identified as the urgent task if the many were to realize the benefits of information and communications technologies in the New Millennium. 

From the macro policy perspective, ICT access and accessibility with reasonable adaptation is best examined in the context of comprehensive development agenda, which include decisions on investments in people, in terms of health, education and social services, in infrastructure related to the productive sectors, and in the development of institutions of society that are open, representative and participatory.  While macro development policy is beyond the scope of this paper, they represent essential components in the evaluation of strategies, policies and programmes aimed at realizing the development goals of the Millennium Declaration and which, to date, have not addressed the role of accessibility in furthering those eight global development goals.[7] 

The focus of the paper is on accessibility with reasonable adaptation, which is in contrast to the term "reasonable accommodation" used in General Assembly resolution 57/229 on further work on elaboration of an international convention to promote and protect the rights and dignity of persons with disabilities.  The term "reasonable adaptation" reinforces the view that accessibility benefits all and is not the concern mainly of persons with special abilities -- or older persons.  Experience suggests that accessibility with reasonable accommodation can often result in the development of separate but unequal information and communications goods and services.  For instance use of "Text only" pages on Internet sites to accommodate users of assistive devices rarely provide the same Internet-enabled information experience as do resources with graphical content; nor are "text only" resources updated as frequently as are those with graphical content.  Reasonable adaptation aims to introduce accessibility considerations at the outset of the design and development of Internet-enabled resources, for instance the "Low graphics version" news site of the British Broadcasting Corporation <http://news.bbc.co.uk/text_only.stm> provides the same content and updates as its "Graphics version".

The paper is in two parts.  The first section reviews briefly accessibility polices and issues; the second outlines a strategic framework to build national capacities for accessibility with reasonable adaptation.  The paper includes as annexes the Manila "Declaration" and "Design Recommendations", selected resources on accessible ICT, and a review of pilot action to promote accessible Internet-enabled resources at the United Nations.


Notes

[1] "Development and international cooperation in the twenty-first century the role of information technology in the context of a knowledge-based global economy (E/2000/L.9)"  <http://www.un.org/documents/ecosoc/docs/2000/e2000-l9.pdf>

[2] "Declaration of Principles; Building the Information Society: a global challenge in the new Millennium (WSIS-03/GENEVA/DOC/4-E)" <http://www.itu.int/wsis/documents/doc_multi.asp?lang=en&id=1161|1160>.

[3] Elaboration of the new international convention is mandated by General Assembly resolution 56/168 of 19 December 2001 <http://www.un.org/esa/socdev/enable/disA56168e1.htm>; General Assembly resolution 58/246 of 23 December 2003, addresses accessibility in operative paragraph. 9 <http://www.un.org/esa/socdev/enable/rights/ares58_246e.htm>.

[4] General Assembly resolution 46/96 of 16 December 1991, operative paragraph 1 <http://www.un.org/documents/ga/res/46/a46r096.htm>.

[5] < http://www.worldenable.net/manila2003/Default.htm>.

[6] General Assembly resolution 48/96 of 20 December 1993, annex < http://www.un.org/esa/socdev/enable/dissre00.htm >.

[7] "Review and appraisal of the World Programme of Action concerning Disabled Person ; report of the Secretary-General" (A/58/61), paragraph 9: "A major issue in the elaboration of the convention on the rights of persons with disabilities would be to identify options to bring the disability perspective into international development instruments, such as the Millennium development goals, that do not address specifically the situation of persons with disabilities, and to provide thereby a normative basis for the advancement of current and future generations of persons with disabilities in the context of development. " <http://www.un.org/esa/socdev/enable/disa5861e.htm >.

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