Sustainable Livelihoods

Jakarta, 15 to 17 January 2002

Interregional Consultative Expert Meeting
on disability-sensitive policy design and evaluation
for sustainable livelihoods for all in the twenty-first century

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Search for the Universal Model of Employment for
People with Disabilities

The Quota-Levy Systems as a Remedy to Sustain Livelihoods For People with Disabilities in Developing and Transitional Countries in the Twenty-first Century.

The Polish Experience: Quota-Levy and Incentive Systems
Lessons Learned and Recommendations

By Leszek Sibilski, Ph.D.

"No country can afford to turn its back on ten percent of its population."

ILO/UNESCO/UNICEF/WHO
Proclamation of December 3,1997

PRESENTATION FOR EXPERT MEETING ON DISABILITY-SENSITIVE POLICY DESIGN AND EVALUATION FOR SUSTAINABLE LIVELIHOODS FOR ALL IN THE TWENTY-FIRST CENTURY.
Jakarta, 15 - 17 January 2002

Poland's Quota-Levy-Incentive System: A Successful Universal Model?

This brief presentation is intended to show that Poland's [1] approach, termed the Quota-Levy (hereinafter "Q-L") system, although still in its infancy and not without its problems, is one of the most successful, cost efficient and easy to implement systems in the world today. From an economics standpoint, this system is an effective method for developing countries to emulate. In this presentation, I attempt to show that it is quite possible to implement this system. This paper will show that, when merged with some aspects of the anti-discrimination model, the Q-L system has the potential to become a universal model for the world to adopt.

Many countries set about enacting and implementing new systems include their disabled into the workforce, only to find that they have to undergo a very painstaking, difficult process which often involves making many mistakes and violating disabled communities' civil rights. Rather than forcing countries to start from scratch, one authoritative body should be created to advise countries in the development of models suited to their particular cultural and economic needs. I propose that, as an academic community, we should focus on researching and designing such a universal model. A committee assigned to undertake this task should be made up of experts in the field, as well as representatives from international advocacy groups.

In terms of the anti-discrimination systems (for example, the American with Disabilities Act or "ADA"), this paper will also show that the strengths of this system, when co-opted into the quota system, have the potential to be a good starting point for establishing a universal model. When customized to suit each country's culture, history, and economic structure, this merged system will, for most part, solve the problem of insuring the total inclusion of the disabled into the open labor market while protecting the civil rights of this disenfranchised community.

The key to the success of the Q-L system is that it encourages businesses to employ the disabled. Recent history shows that the Polish economy now - almost totally - includes people with disabilities into the work force. The success of the Q-L system also rests on the fact that it pays for itself. Governments that adopt the Q-L system do not find themselves fiscally overburdened by supporting the disabled.

Other than identifying the need for additional rigorous studies, I have gone further and assimilated some of the fragmented studies and data that are presently available. My primary goal is to start the ball rolling, and stimulate the exchange of ideas. I hope to establish collaboration between the various focus groups, government institutions, the private sector, and non-government organizations (hereinafter "NGO's"). There is a need to bring together each of these institutions so that joint studies may be undertaken, in an effort to reach international consensus. Furthermore, the ILO has stated in their Employment Prospects for Disabled People in Transition Countries (1995): "Until the old ways of redressing their social and economic disadvantages are replaced by effective new strategies their plight [of the disabled] will intensify."

The costs of developing separate models for each country is far too high for the disabled. To this end, I would like to briefly share an unrelated scenario that will make my point. The Organization of African Unity's (hereinafter "OAU") recent economic summit (June 1999) concluded that it is not only impossible for each African country to try and establish their own international airline, but entirely too costly. Most countries in Africa have weak economies lacking solid infrastructures, and could never support a separate international airline, let alone a domestic airline. The OIA has decided to establish an economic body that will coordinate and arrange funds for several countries to share one international airline. Infrastructure and costs are shared, and this communal airline - through economic push and pull effects - stimulates several surrounding countries' economies. It only makes sense then to have one universal, yet malleable model, and it also makes sense to share resources, infrastructure and expertise.

The research compiled in this paper will show that effective strategies (quota systems) are emerging in Poland today. Although many areas need to be improved and are being improved, Poland's quota system now stands out as a successful economic developing model. The figures speak for themselves: The number of labor-protected companies has increased five-fold from 1992 to 1998 in Poland, and the number of disabled employees has more than doubled. Also, from 1992 to 1998, the number of new employment of disabled people on the open labor market increased from 8,717 to 100,849 [2]. In other words, going up by over 1,100%! What other country can show such astounding results?

Written into Poland's new constitution, is the edict: "….shall provide help to all disabled citizens to secure existence, prepare for work and benefit from social communication." Ironically, it is only recently that the European Union (hereinafter "EU") has included new laws, treaties, and mandates into their constitutions for the protection and inclusion of the disabled. In late 1997, the Amsterdam Treaty contained a new title, Article 125-130 (Article 109n-109s of the Amsterdam Treaty), whose main aim is to encourage cooperation between Member States on this issue by creating a European Employment Committee. This committee is expected to consult the social partners as part of its mandate, providing an opportunity for disability groups to make their voices heard on employment policy. As Padraig Flynn, Commissioner for Employment and Social Affairs of the European Union Government, commented: "The Amsterdam Treaty has given the Union a new mandate to act against exclusion through [the use of] incentive measures, as well as the incorporation of the Agreement on Social Policy. Consistent with the preventive approach of the employment strategy, we must focus clearly on the processes leading to exclusion. We know that disability [features] prominently among the factors that can lead to exclusion." [3] This new law implicitly shows that there is a global awareness to establish joint bodies to resolve this issue. One already sees a mindset developing in Europe for the establishment and management of one universal or communal model.

At the moment, the world is seeking to resolve the problem of social protection for the disabled for a number of reasons. First, providing for the disabled is very expensive for governments and institutions (and especially new governments in developing countries). Second, as James D. Wolfensohn, President of the World Bank, stated at the annual 1997 meeting of the World Bank Group and the International Monetary Fund (IMF) in Hong Kong: "They do not want charity. They want a chance. They do not want solutions imposed from without. They want the opportunity to build from within." On this very issue of designing a system that will uphold the dignity of the disabled, the figures also show that Poland has been quite successful. In 1991, 318,700 disabled individuals applied for the first time to receive disability pensions. By the end of 1998, the number had dropped to 143,200 applicants [4]. Effectively, the number of applicants it has dropped by more than half. It is my assertion that these figures represent an attitudinal change in the minds of the disabled population. The disabled prefer to work, and are obviously finding employment. This inclusion into the labor market helps them to maintain their human dignity, and allows them to be an important part of society. As a result, disabled people in Poland actually pay taxes instead of collecting disability pensions.

At this point, I would like to briefly summarize the objectives of this presentation:

  • There is a need for standardization of definitions and use of research tools.
  • There is a need to establish a universal but flexible model that incorporates both a strong economic proponent (Q-L-I system) and also encourages a better life style for the disabled (non-discrimination approach).
  • There is a need for the system to also have a good moral, ethical or civil-rights component (non-discrimination approach).
  • There is a need for joint studies to be undertaken, and collaboration to be established amongst the global communities. To this end, there is a need for shared resources, expertise and infrastructure.
  • Since worldwide awareness is at its peak concerning the plight of the disabled, the time is ripe for one research body to be appointed to undertake these tasks.
  • There is thus a need also for one body to be responsible for the implementation, introduction, and coordination of this new system.
  • From an economic perspective, Poland, as a universal model, stands as the benchmark or a starting point. [5]
  • Finally, this paper advocates on behalf of people with disabilities all over the world.

Why Quota-Levy Systems?

Quota, levy, and quota-levy systems are the most common systems used to stimulate working opportunities for persons with disabilities. They have historically been born in the aftermath of war, reflecting an attempt to equalize employment opportunities for persons with disabilities. This legislation seeks to implement the concept that all disabled persons deserve a chance to work, in the same manner that non-disabled persons do. The legislation relies chiefly on the employer to make this a reality. The statutes seek to force employers to expend that extra effort, to reach out and hire disabled persons, and impose penalties if employers fail to do so. The systems are controlled by central governments, in an effort to make certain that they work. At first, the legislation and policies were targeted to veterans, but as time and attitudes progressed, the provisions of these laws were extended to all disabled persons.

The history of quota, levy, and quota-levy systems is relatively new. It started in the 1920's with Austria, France, Germany and Italy, and was soon followed by Poland. At the present time, most developed countries, including Japan,[6] have some form of these systems.

What is the Quota and Levy Concept?

In the Western world, the concept of an employment "quota" of disabled workers has a long history. Quota systems represent a deeply embedded policy approach, developed originally in a European context, and based on long-standing acceptance of a social obligation to employ individuals with disabilities. In the USA, the quota system is also called "affirmative action." The usual purpose of the quota system is to set a goal for employment of a minority group (i.e., the disabled) within either Federal employment, private employment, or both. When applied to many nations, it is obvious that the government-set quota will probably be contentious and different between them. First, the quota must name a group of people who will be employed within this quota. That generally means a group of people labeled by a medical term that supposes a work disability or stigmatization. Naturally, many disability groups would rather be known by what they can do rather than be considered as unable to work because they have a specific medical label. Second, employers must also be able to obtain diagnoses and prognoses, and certify that the persons employed are in this category and report this to the government. Because the terms are medical, employers must worry about other medical conditions that might affect the performance of their employees. Thus, employers often search for individuals with minor disabilities - or hidden disabilities - and give them preferential employment to meet the legislative goals. Third, because of differences in the definitions of individuals and groups to be served by quota laws, as well as the differences in the definitions of employment and services to be provided disabled employees, the quota systems between countries are often not comparable. And, finally, how many countries know the numbers of disabled individuals trained and willing to work with a particular type of disability? These quota numbers are arbitrary, political, and often discriminatory in themselves.
The levy system is a method of raising monies for equal employment of individuals with disabilities. It may allow employers to make financial contributions to a nation's vocational rehabilitation scheme, i.e., to help a nation better prepare disabled workers for employment. Conversely, it may be a fine or levy imposed by the government for non-compliance in meeting disabled employment quotas. Levies are commonly collected by the state and deposited into special rehabilitation funds, which may be used to reward companies that comply or to better vocational rehabilitation in general in areas. Although quota systems exist in the world without levy systems, e.g., India, and levy systems sometimes depend upon the generosity of employers rather than adherence to quotas, the usual quota-levy system is one which uses the state-determined quota as the basis for the levy against the employer. It takes into account the number of employees, the type of employment, and the safety of employees. The quota-levy system is the usual pattern of equal employment opportunities in most countries.

In general Quota-Levy systems are:

  • Originally established and implemented as a moral obligation or duty.
  • Over time, beneficiaries of quota schemes were extended to cover groups other than disabled ex-soldiers and victims of occupational accidents.
  • It is now agreed that these systems are a form of affirmative action.
  • Represent people that are under-represented in the work force.
  • The system is designed to counter negative discrimination, through encouraging an employer to extend an opportunity the disabled.
  • Normally affirmative action can be seen as a punitive law, thus giving disabled people work on grounds of pity and not merit alone.
  • The quota-levy approach is viewed as encouragement.
  • All employers, above a certain size, should contribute to the employment of disabled workers.
  • Ideally in the form of work or through financial contribution.
  • The aim is to maximize employment in general and not to collect revenue.
  • The underlying aim is to not giving charity, but to promote autonomy and thus, maintain the individual dignity.
  • The financial contribution is generally made to a fund, which is normally run by a government agency or division.
  • The precise function of the levy varies from country to country.
  • The levy is an equalization mechanism: the levy paid by employers who fail to employ adequate numbers of disabled people is redistributed to those who do, to cover the extra cost that they incur when employing the disabled. A perfect example is the cost associated with making the work environment accessible to the disabled.
  • Monies from levies are also used for medical rehabilitation, job training, skills upgrading, and reconstruction/designing of accessible, secure and safe work places and pension funds.

Problems and Types of Quota-Levy Systems?

There are a number of policy choices that have to be carefully crafted to ensure an effective quota-levy system. The most troublesome problem for many legislators is developing a workable definition of disability, as well as delineating how it is to be assessed. Other concerns include the circumstances under which it is fair to ask employers to put disabled persons into their jobs, the employers' responsibility in accommodating jobs to the disabilities of employees, job training and coaching, employee benefits, health concerns retirement benefits and recruiting practices. Often, policies dealing with these employment issues have obviously touched upon other issues affecting people with disabilities, e.g., anti-discriminatory practices, diagnosis and treatment, vocational rehabilitation, etc. The policies supporting the quota-levy systems often become complicated. Each country must fashion for itself the most effective series of legislation, policy and administrative implementation to assure effectiveness of their quota-levy systems.

The quota-levy system also requires that the government of a nation aggressively takes part in regulating its labor market standards and conditions of labor. In unionized countries, this role may run against or support the efforts of organized labor unions. Powerful industrial lobbies may oppose it. The citizens of a nation may blame the government should the system fail. The limits of governmental intervention in industry are tested in the quota-levy systems.

The quota-levy system is not a system that promotes acceptance of persons with disabilities within the community. Those countries who base their employment policies on anti-discriminatory rights [7] point out that employed disabled persons in the quota levy systems are viewed as separate employees within that system. Disabled persons employed under the anti-discriminatory (or "civil rights" approach), however, are seen as employees first, and as victims of discrimination second. In the latter countries, inclusion of disabled and non-disabled individuals occurs in all aspects of civil society, of which employment is just one aspect.

Finally, the levies of most countries have become large, necessitating new administrative infrastructures to utilize it in the best manner possible. The distribution of these funds, which are supposed to used in the betterment of employment for persons with disabilities, are often caught up in the politics of governmental and private funding. What are the uses to which the funds can be put to assist potential disabled employees? How can these funds build employment potential in industry? How can these funds be spent effectively and not rigidly? These are enormous problems when there is only a small amount of money available to assist employment in any country. Thornton [8] categorizes two main uses of levy funds in the introduction to her study on quota-levy systems:

  1. "The Western European and Japanese models use levy funds mainly to invest in a variety of measures that are deemed to improve the labor market efficiency of disabled workers, and that will remove any disadvantage that the employer may have, or feel that they have, when hiring or retaining a disabled employee; and
  2. The Eastern European and Chinese models that favor using levy funds mainly as a financial incentive for employers to employ a difficult-to-place category of worker, that is as a form of compensation for agreeing to employ a less productive worker."

Poland: The Quota-Levy-Incentive System and a Step Further [9]

Poland has long claimed to be a proponent of a quota-levy system, but analysis of their legislation and history will prove that the Polish system is more than just the usual quota-levy system. This author has named the Polish system the quota-levy-incentive system. In the Polish system, the levy funds are used as incentives for industry to employ persons with disabilities. Yet, the legislation and the practice offer more incentive than relief from levy taxation and compensation for extraordinary expenditures. In the Polish system, employers who work sincerely at employing persons with disabilities and improving the health care and benefits for these persons receive not only compensation from levy funds, but they also receive significant tax benefits through exemptions from certain governmental taxes. These incentives work together to produce an attractive enticement for any employer to radically think through his employment practices and needs, and to modify them to include persons with disabilities.

At present, there are over 30,000 registered employment enterprises in Poland 1998. Fifteen thousand of them pay levies to the Fund for failing to meet the quota for the employment of disabled persons (six percent). In 1997, 10,000 enterprises were audited about their promptness of payment to the Fund. Of these, 50% had problems with payment because of the economic backlash from the early 1990's.[10] Since 1998, the State Administration Public Services are exempt from these levies. However, the government recommends that they employ at least a two to three percent disabled level of employment.

Labor-Protected Businesses: The Customers [11]

The status of a "labor-protected company"[12] may be granted to a company that employs not fewer than 25 full-time equivalent people if:

  • disabled people constitute at least 40% of the staff, 10% of whom belong to the considerable or moderate degree of disability, or if at least 30% of the employed are blind or mentally disabled or mentally retarded belonging to the considerable or moderate degree of disability;
  • all the premises used for production meet the necessary criteria of the current standards and regulations, taking into consideration the specific needs of the disabled (accessibility, adequate sanitary facilities, availability of municipal transport services);
  • the company provides both primary and secondary medical care, counseling and/or guidance, and rehabilitation services.

Any firm applying for the status of labor-protected company needs to obtain a favorable decision from the Plenipotentiary for Disabled People, Secretary of State in the Ministry of Labor and Social Policy. This status is obtained for a period of three years.

The Characterization of Labor-Protected Business in Poland

In the years 1991-1999, the number of labor-protected companies has increased from 500 to over 3,000 in Poland. This statistic clearly demonstrates that the system of preferences for employing disabled people created by Poland has proved effective and attractive to employers. By the end of 1998, these firms employed over 250,000 people, including 174,000 disabled people. The labor-protected companies range from these employing just above 25 people to those that employ over 3,000 ("IMPOL" employs 6,500). Private enterprises are in majority. The most common legal forms of these companies are partnership and limited liability, individually owned, and cooperative companies. These firms form holdings and consortia frequently involving foreign capital.

The vast majority of the firms (approximately 74%) having the status of a labor-protected company are production plants, while the profile of the remaining companies is either commercial activity or provision of services. As far as their branch structure is concerned, the dominant position is occupied by the light industry (about 30%), followed by the chemical industry (17%), the electro-technical and electronic industries (about 13%), and the food processing industry (about 12%). The firms having the status of a labor-protected company achieve excellent financial results. This fact is due to a faster capital accumulation, which is made possible because the firms can allocate the resources coming from tax and non-tax allowances to their development (greatly accelerating their production growth).

More than 100 companies having the status of a labor-protected company are currently trying to obtain the ISO 9000 certificate, which certifies the high quality of manufactured goods. Another important factor which makes these companies so attractive as partners in various forms of economic co-operation are relatively low production costs, due mainly to the VAT allowance and a low social security premium. They are known as very reliable partners, which has been appreciated by the already mentioned well-known international cooperation's operating in Poland, commissioning them various services (Nokia, Olivetti, General Motors, Opal, Goldstar and Daewoo) in such industrial branches as: the manufacturing of clothes, hosiery, electronics, and food processing. Another reason why this form of cooperation is so advantageous is that the commissioning authorities co-operating with labor-protected companies are entitled to non-tax allowances (other allowances than tax relief).

As a rule, companies having the status of labor-protected company boast high investment effectiveness, due to the fact that their return on investment is significantly accelerated by low production cost. They are looked upon as much-desired bank clients, and interesting partners for joint ventures. Six of these companies have entered the Warsaw Stock Exchange. [13]

Table 1.
Development of labor-protected businesses 1991- 1998
[14]

Year 1992 1993 1994 1995 1996 1997 1998
Number of Labor Protected Business 561 768 1,037 1,358 1,711 2,440 2,879
Number of disabled 80,721 89,752 90,353 105,071 138,000 163,381 174,000

Discussion: The number of labor-protected companies has increased five-fold from 1992 to 1998, and the number of disabled employees has more than doubled. The above table therefore shows a healthy, steady increase in growth of labor-protected businesses. The number of disabled people in employment also increasing steadily. From 1999 until present, the number of labor-protected companies reached 3,500 and employs over 200,000 disabled employees today. These figures are according to estimates of the Office of Plenipotentiary for Disabled People in Ministry of Labor and Social Policy. For comparison, in Japan in 1995 only 247,000 persons with disabilities where employed in sheltered employment. The population of Japan is 124 million. The population of Poland is over 39 million, with 105,071 disabled included in the labor market, in sheltered industries, in 1995. In Japan there are 54,500 companies which are legally required to employ people with disabilities. [15]

What Preferences and Assistance Can Be Granted to the Labor-Protected Companies in Poland?

. . . From Levy Funds

Any company having the status of a labor-protected company can benefit from the resources of the State Fund for Rehabilitation of Disabled People and assign them to the activities connected with supporting the pre-existing disabled people work places and creating new ones. This assistance may be granted in the following forms:

  • supplementary financing, up to 50%, of the bank credits interests;
  • low-interest and partially remitted loans for modernization investments;
  • reimbursement of the costs involved with the organization of training for disabled people in the case of changing the production profile;
  • financial assistance in reaching settlements and in arbitrage proceedings with banks when the number of disabled people work-place is in danger;
  • subsidies for creating new work-stations for disabled people, organizing occupational therapy workshops, as well as for the acquisition of medical and special means of transport;
  • supplementary financing of some target programs, e.g. marketing and promotion, organizing a hire of rehabilitation equipment, obtaining the ISO 9000 series certificates;
  • salary refunds for 18 months, for the employment of an unemployed person with a disability, including employers social insurance contribution for that person, etc.

The State Fund of Rehabilitation for Disabled People has its own leasing company (Ron-Leasing) assisting firms in the acquisition of new machinery and equipment. The financial assistance from the State Fund of Rehabilitation for Disabled people can also be granted to entrepreneurs organizing new production of orthopedic aids, prostheses, and rehabilitation equipment or services.

. . . From Tax Allowances , Tax Breaks, and Waivers

All tax allowances granted to firms having the status of a protected labor company are guaranteed by the official acts of the Polish State. According to the act on the employment and vocational rehabilitation of disabled people, a protected labor company is exempt from taxation, including VAT [16] and non-tax budget liabilities, including payment to the National Labor Fund. Additionally, companies employing disabled people are exempt from land and fiscal charges. Any company exempt from taxation, pursuant to having the status of a protected labor company, pays 10% of the allowances granted, on the account of the State Fund of Rehabilitation for Disabled People. The remaining 90% goes to its funds for the rehabilitation of disabled people, created in this company. The employer, being in charge of these resources, allocates them to the financing of vocational, social, and medical rehabilitation of the disabled whom the company employs. He has also the right to allocate them, for example, to the activities connected with the improvement of work conditions, increasing the employment of disabled people, and modernization of work areas, including the purchase of new machinery and equipment.

Non-tax allowances also include complete or partial exemption from payments to the State Fund of Rehabilitation of Disabled People of firms co-operating (commerce, commissioning of services, etc.) with companies having the status of a labor-protected company.

Current implementation of the Quota-Levy System in Poland

In this part of my presentation I will discuss contemporary practices, and problems, in the current implementation of the quota-levy-incentive system in Poland. Consider that the problems are not available for public discussion, but are only documented in internal documents. The conclusions, however, for which only the author takes credit, are from considered judgments derived from many conversations held with officials of the Fund, as well as discussions with employers in labor-protected companies and interviews with disabled workers. These conclusions are also drawn from the personal experiences of four years employment at the Fund as the international specialist.

That Poland is proud of its records in employment of persons with disability is evident by a recent change in Poland's Constitution. As of late, a very important clause was added:

"The Government of Poland, shall provide help to all disabled citizens to secure existence, prepare for work and benefit from social communication."

Constitution of the Republic of Poland, Art. 69
April 6, 1997

Current Statistics - A Success

The following statistics are derived from the Head Office of Statistics of the Government of Poland. In 1998, Poland contained, out of a total population of 38,650,000, 4,596,200 disabled persons of working age. [17] 897,800 of them are employed; 535,000 are employed in the agricultural sector (small individually owned farms), 112,100 are unemployed. 3,586,300 are not active in labor market because they are past the working age or are otherwise not employable. [18] In 1996, the total employment of the Polish labor market was 17,064,000. [19] The percentage of disabled persons in the labor force was 5.34%. Of this percentage, 31.4% possessed a moderate level of disability, 66.3 % possessed a light degree of disability, and 2.3% were of the considerable degree disability. In 1998, 10.2 % of Polish workers were unemployed; in that same year only 11.7% of disabled workers were unemployed. [20]

Table 2.
Number of disabled people applying first time for the disability pension
1991- 1998
[21]

1991 - 318,700
1992 - 243,100
1993 - 202,600
1994 - 206,400
1995 - 171,700
1996 - 152,600
1997 - 156,100
1998 - 143,200

Discussion: The above table shows that the number of disabled individuals who initially applied for a pension (for the first time) dropped more than half in 1998. This decrease shows that the Q-L-I system is working and that the disabled community is finding employment and preferring to work, instead of being reliant on the pension system. It also shows that the system is meeting the psychological needs of the disabled community.

Plenipotentiary for Disabled People at Ministry of Labor and Social Policy

On August 6, 1991, by decree of the Counsel of Ministers, the Plenipotentiary for Invalids Co-operatives and the Co-operative of the Blind was renamed the "Plenipotentiary for Disabled People." The responsibilities of this office include the following: creating strategies for employment policy; developing the concept of a labor market for disabled people; coordinating activities for social and professional conditions; solving problems for disabled people; analyzing, evaluating, and forecasting the social environment of disabled people; initiating employment opportunities for disabled people; analyzing and forecasting the needs of disabled people; supervising the programs; cooperating with NGOs, and upholding government policies. As a result of the Act of the May 9, 1991, the Plenipotentiary serves as the Chairman of the Board of Supervisors in the State Fund of Rehabilitation for Disabled People. The office of the Plenipotentiary grants and revokes the status of labor-protected company. The Polish Parliament of Disabled People, composed of 100 major NGO's, was created as an advising body to the Plenipotentiary. The Plenipotentiary for Disabled People was always a political appointment, and never the result of disabled person's activism.

Non-Governmental Organizations (NGOs)

NGO's in Poland play a vital intermediary role between disabled people and the institutions that serve them. More than 5,000 associations, unions, and foundations exist to help the disabled achieve a better way of life. On a national scale, however, approximately 10 NGO's are important in size and organization. [22] Most of these organizations have long national traditions and are well respected internationally. Despite their reputations at home and abroad, in most cases, these organizations suffer from a lack of funding. As such, between 1994 and 1996, the Fund provided more than $36 million to all NGO's. [23]

Trade Unions

Polish trade unions are not involved much in the employment of disabled people on the central level; however, the National Commission of Solidarity has a section for disabled people. On the regional level, trade unions are more active in representing disabled people. Disabled people can sign up to be members of unions on an individual basis. There are no unions in private labor-protected businesses.

Polish Organization of Employers of Disabled People

The Polish Organization of Employers of Disabled People was established in 1994, with over 600 labor-protected businesses. More than 60,000 people are employed in these businesses, and half of these are disabled. There are three other organizations of employers of the disabled, with fewer members: National Federation of Employers of Disabled People (120 employers), the National Economic Rehabilitation Chamber (350 employers) and finally, the National Audit Committee for Cooperatives of Disabled People and Cooperatives of the Blind People). The main purpose(s) of the Organization of Polish Employers of Disabled People include: (1) to represent the interests of its members and to promote the employment of disabled people; (2) to monitor compliance with principles of law and ethics related to the employment of disabled people; (3) and to cooperate with disabled people's organizations to develop opportunities for social and professional activities among members. [24] Presently, the Polish Organization of Employers of Disabled People has representatives serving on the Board of Supervisors at the Polish State Fund of Rehabilitation for Disabled People. It also participates in the implementation of state policy on disabled people's employment, as well as their proper living and working conditions. The Polish Organization of Employers of Disabled People became a member of the Polish Confederation of Employers. For the first time since the establishment of the Fund, one of the members of the Confederation serves on the Board of Supervisors. This appointment promises to be a great opportunity for employers paying levies to the Fund by promoting further employment of disabled people. Recently, this organization established an employment agency for disabled people and employers seeking disabled workers.

Role of Religious Organizations

Ninety-eight percent of Poles are Roman Catholics, so the role of the Church is very significant. Besides its spiritual leadership, the Church provides material support for disabled people in the form of alms, clothes, and special rehabilitation camps. The leading religious organization is CARITAS, established in 1929.[25] In the 1980's, CARITAS played a major role as a charitable organization for the distribution of international donations. The Church has provided a great deal of help to the disabled community, but there have also been areas it still needs to address. For example, architectural barriers in churches, e.g. access to the sanctuary, often prevent disabled persons from being able to worship. These barriers exist even in newly constructed churches. Rather than addressing the issue, some of the religious organizations have asked for waivers from levies owed to the Fund. [26]

Organization of Disabled Employees - Or Lack Thereof

Before 1990, disabled people worked in cooperatives where mostly able-bodied managers were responsible for production and planning. In this system, the disabled were not able or allowed to develop their own organizations. Nowadays, disabled persons must work very hard to develop organizations that spread awareness and protection of their rights. Such representative organizations must exist if there is to be any dialogue with employers. At this point, there is no organization of disabled employees in Poland.

Political Climate

The Fund, although boasting successful outcomes in the employment of Polish persons with disabilities, does not function as efficiently of effectively as it could because of the nature of its structure, as well as its vulnerability to political differences. As an example, the procedure for employing high level officials in the Fund illustrates this complexity and vulnerability.

The President of the Governing Board, or the State Rehabilitation Fund for Disabled People, is chosen by the Minister of Labor and Social Policy from the recommendations of the Plenipotentiary for Disabled People. Then, in order to secure two Vice-Presidents to the Governing Board of the Fund, the President of the Board of the Fund recommends the selected persons to the Minister of Labor and Social Policy, who then appoints them to their positions. The Plenipotentiary, however, serves as the Chairman of the Board of Supervisors of the Fund, a higher oversight group that monitors the Fund as provided by the 1997 law. Thus, the Minister of Labor can only appoint, but not supervise, the Fund's governing body, and the President of the Fund does not have to depend on the Board of Supervisors for his stability or policy.

In 1998, for example, the Governing Board, after reviewing the Fund's activities for the first half of the year, requested the Minister of Labor to take disciplinary action against the fund President, charging gross mismanagement. The Minister refused to act assumedly because of political agreements.

On October 13, 1997, the Speaker of the Polish Parliament decided to qualify the position of the President of the Governing Board of the Fund to make it a part of the Polish Government's Administration. As a requirement to being part of the Polish Executive Level Administration, the Executive occupying the position cannot also be a Member of Parliament. Thus, Parliament recognized that the current position of President of the Board of the Fund was essentially a political position, and sought to make it more independent of politics and responsive to governmental oversight.

Media

Since the establishment of the State Fund of Rehabilitation, the new system of employing disabled people has been close scrutinized by the mass media. The media portrays disabled people as defenseless because some journalists perceive the disabled this way. This is a sensitive subject, and it plays well to the public. Unfortunately, the management of the Fund and the Office of the Plenipotentiary for Disabled People failed to launch an awareness campaign for the media and the nation. Some of the mismanagement in the current system received disproportionate attention by the media at the expense of the successes and evident achievements of the system. The media did nothing to enhance awareness and popularize the new system of employment of disabled people. The media can play a vital role in raising the consciousness of the general public on issues pertaining to the disabled community, and in this case, there is a lot of vital work left to be done. A responsible media is almost essential.

Management of Polish State Fund of Rehabilitation of Disabled People

On May 9, 1991, the Employment and Vocational Rehabilitation of Disabled Persons Act was passed into law. This statute had four main tenants: (1) regulating duties and rights of employers pertaining to the employment of disabled persons; (2) regulating labor exchange; (3) establishing the Plenipotentiary for Disabled Persons, and (4) setting up the State Fund for Rehabilitation of Disabled Persons. [27] The basic tenet of the Act is that at least six percent of employees in an enterprise should be disabled.

The primary target of this institution lies in supplementary financing of vocational, medical, and social rehabilitation from resources derived primarily from levies contributed by companies that are comprised of 25 full time equivalent employees, where fewer than 6% of those employees are disabled people. The resources thus gathered are allocated particularly as following:

  • supplementary financing of interests on bank credits granted to firms having the status of a labor-protected company;
  • creating new work-places for disabled people, as well as supporting those already existing;
  • granting loans enabling the disabled to start their own private enterprises;
  • subsidizing all projects aimed at starting a new production of rehabilitation equipment, orthopedic aids, or prostheses;
  • financial aid for the training of disabled people employed in firms having the status of a labor-protected company.

This transitional period in support of the employment of disabled people was politically and economically motivated. The political and economic upheavals in Poland that occurred after the collapse of communism changed the system quite rapidly. The plight of disabled people in the labor market during this time was extremely difficult, as disabled people were losing jobs at an alarming rate. In 18 months, almost 100,000 disabled persons lost their jobs. As a result, the government decided to implement this new system almost immediately without any period of vacatio legis for the Act.

The office of the Fund was established on July 1, 1991, with less than 30 employees. Almost immediately, employers had to pay levies of 5 to 6 billion Polish Zlotys every month to the Fund. As a result of understaffing and an overall lack of training for new employees at the Fund, however, the Fund was not able to process this flood of levy payments effectively. This situation lasted for almost three years and created many problems, including corruption and mismanagement. There were no guidelines, systems, or structures in place on how to spend these huge amounts of money. For example, in 1992, the Fund put its unused revenues (3 trillion Polish Zlotys) into bank accounts that paid no interest. During the first years of operation, the Fund engaged in many bad investments, and lost money on almost 18 risky investments originally hypothesized to yield high profits. Most of these bad investments consisted of less than 50 percent of the Fund's stocks. The joint stock company NORMICO Holding, Ltd. Was responsible for all of the poor investments. The Fund owned 100 percent of this enterprise. NORMICO was sold in 1996 for 1/6 of its value, according to the Supreme Chamber of Control, and is still under investigation by prosecutors. [28] The investments made by the Fund were not all poor: in 1993, the Solidarity government, on the request of the Minister of Labor, asked to borrow 20 percent (750 billion Polish Zlotys) of the Fund's unused revenue. This endeavor turned out to be a very positive and safe investment for the Fund. Presently, The Polish Parliament forbids the Fund to make any investment besides State bonds.

The Fund also experienced problems when hiring Presidents of the Board. So far, there have been 9 Presidents of the Board, each averaging less than one year in the office. Overall, since July 1, 1991 the Fund has employed around 2,500 people. Believe it or not, only one person is still working who started at the time that the Fund was established. This fluctuation in employment has been greatly attributed to political circumstances. At present, approximately 700 people are employed by the Fund. In addition, the Ministry of Labor and Social Policy, which supervises the Fund, employs 500 people. One of the main reasons the Fund employs so many people is that, until 1995, it was a central distribution and collector of financial services. Simply put, I would argue that a definite overstaffing issue exists. A different fund (National Labor Fund), which produces five times more revenue and also serves to combat unemployment (about 2 million unemployed people), is operated by 8 people. [29]

Today, there are 16 regional branches of the Fund responsible for distribution of funds. Of nearly 10,000 requests for financial support in 1997, only 400 were made through regional branches.

Another issue of concern is the quality and level of professionalism of the Fund's personnel. As mentioned before, most hirers (and terminations) are politically motivated. Currently, there have been 77 cases in the Labor Court, and only one has been won by the Fund. Employees have been made up of party activists, retired employees of Ministry of Interior, priests, and policemen. The Fund's personnel are not required to undergo a background check. Nepotism runs rampant, and no member of the Presidents Board was selected by way of the usual process for hiring executives. Only one of the Presidents of the Board was a disabled person, and few of them were related to some of the operations of the fund.

The employees of the Fund are not being paid adequate salaries. The Fund is using less than 2 percent of revenues to pay wages, sometimes feeding employees' tendencies towards corruption and decisions based on self-interest. The Fund employs more than 6 percent of its staff of disabled people, which means that it is exempt from paying for itself. Yet, it does not qualify for labor-protected status.

The central-left government coalition (1993-1997) was focused on creating a system of incentives for employers, resulting in the increase of labor-protected companies and the employment of disabled people. The current coalition, since its victory in elections on September 21, 1997, emphasizes social policy and is decreasing the incentives and preferences for employers of disabled people. This has led to increasing levels of unemployment among disabled people. The current situation is just another example of the political infighting of Polish politics, and the lack of continuity of stability and clarity in policies regarding the employment of disabled people.

One of the productive aspects of the Polish quota-levy-incentive includes the very successful special programs that are aimed at the disabled community:

  1. December 1, 1995, the Fund agreed to create 413 placements for disabled people in the Polish police force to perform data entry. The program was extended on December 24, 1996 for another 500 placements. The Fund sponsored this program completely.
  2. The "Help for Villages" program, whose purpose is to train leaders for disabled people in rural communities by providing soft loans, consulting, training, and information on the employment of disabled people. There were 641 recipients and 7 agreements to run entrepreneurial ventures.
  3. The "Medium - Arka" program, aimed at disabled people who lost their jobs because of the July 1997 flood, providing soft loans and consulting.
  4. The "W.A.Z.O.N" program entailed training to prepare disabled people for their own entrepreneurial ventures, including retraining and enhancement of education. There were 11,528 recipients.
  5. The "Automobile" program encouraged and helped disabled people buy a vehicle, to be used to commute back and forth to work. Soft loans were also issued for this purpose. There were 8,877 recipients.
  6. The "Bonus for Active People" program encouraged disabled people to buy a computer or to upgrade their level of education, and included soft loans and subsidies. There were 6,952 recipients.
  7. The "Independence" program put an end to commuting barriers for disabled people, and included soft loans for the purchase of a vehicle with special equipment.
  8. The "Commuting for Disabled People" program consisted of 364 vans, 452 buses, 557 microbuses, 105 buses with lifts, and 2 trains that made travel accessible to disabled people. A Bus-Taxi Company for disabled people was also established in 41 cities.
  9. The "Rehabilitation Retreat" program allowed disabled people to take 2 -3 week vacations with rehabilitation services. In 1993, there were 28,750 recipients; in 1994, 59,207 recipients; in 1995, 98,235 recipients; in 1996, 142,360 recipients; and in 1997, 143,820 recipients.
  10. The "Liquidation of Architectural Barriers" program was created by the Fund between 1992 and 1997, using 261 million PLN in subsidies. As a result, eleven theatres were equipped with special devices for deaf people.
  11. The "Loans for Entreprenurship Activities of Disabled People" program encouraged disabled people to start their own entreprenurship activities.
  12. The "Your Chance for Education" program allocated funding for disabled people (I and II disability groups) to improve their education., Applicants were up to 35 years old - there were 239 recipients.
  13. The "Occupational Therapy Workshops" program was established for disabled people who are not able to work, and was intended to improve disabled person's independence and physical ability.
  14. The "Sport and Artistic" programs. The Fund was the main sponsor for Polish Union of Sport for Disabled People (START) and presently sponsors various cultural events including music festivals and exhibitions.
  15. The "Purchase of Medical Equipment" program. Between 1994 and 1997, 90 million PLN was used for medical equipment in major health institutes and hospitals.

Informal evaluations and reports of these activities have shown them to be highly productive in setting a creative tone to the expenditures of the fund and in training sufficient quality and quantity of professionals to administer funds effectively.

Quality Control or Evaluation and Monitoring

Each year, the Supreme Chamber of Control, which is an agency of the Polish Parliament, evaluates the Fund. [30] This is a misfit of the mission of the Department of Health and Physical Culture, yet if fits nicely with the programs and functions of the Department of Social Affairs. The annual evaluation is mandated by State Budget Decree. The financial plan of the Fund is added as an annex to the financial plan of the State budget, and evaluated each year by the Polish Parliament.

Visibility of Employment of People with Disabilities

Among all the political issues facing the citizens of Poland at the present time, employment of people with disabilities is not a major issue. Yet it is related to the major issues being discussed, namely the improvement of the economy through open market practices and the joining of the European Union.

Employment of persons with disabilities is, of course, a function of supply and demand. The Fund is the chief source of supply at the current time, and the demand is from employers. What drives the demand is relief from levies, not the desire to assist persons with disabilities. The motivation for employment of persons with disabilities is driven by the profit motive, not a shared philosophy for inclusion or egalitarianism. Thus, it is speculated that if the Fund or some other similar situation were not in place, the initiative for disabled employment would decrease sharply or even discontinue.

A major problem with the sustainability of the employment effort is that the demand is not from the disability community. Further, only if the demand is institutionalized within these consumers will the Polish government's efforts continue to be in demand. To do this, the disabled community must become educated and active, a condition that does not now exist. Although the growth of disability NGO's has been rapid in the last few years (numbering in 1997 over 5,000 of which 100 are National), their agendas are primarily for support, subsistence, and independent living rather than employment. Disabled persons come from traditions of passivity and receptivity to welfare, as well as employment through cooperatives, where jobs were secure even though stimulation and growth were minimal. Changes in attitudes and willingness to participate in political and governmental action must occur if the disabled community is to become its own spokesperson and to assert the rights stated by the new Constitution.

What have we learned?

The following are the results of analysis of the above materials and statistics of the successes and failures of the quota-levy system developed in Poland. These conclusions are not all those of the author; some are derived from recent conversations with officials at the Fund, the related Ministries, disability NGO's and employers affected by the Fund.

Incentive Installation: The incentives to employers made available through the 1991 legislation, those
over and above relief from levies, were thrust at the employers when not many controls made them easy to obtain. Those employers who were most knowledgeable about these incentives reaped huge benefits and instituted practices and procedures that were later considered questionable. The promotion of the program among all employers was inequitable and resulted in unfair allocations. A proper planning period, massive information distribution, and concentration on building a receptive infrastructure before distribution of incentives would have prevented many of the early and inequitable practices of the Fund.

Employment of Persons with Considerable Disability: The employment of severely disabled persons is
not effected by having "sheltered workshops of activity therapy," as called for in the legislation. Modern practices have shown that severely disabled persons can also be employed, often with minimal work site modifications. Unfortunately, he numbers of persons with severe disabilities employed in the Polish system continues to remain low. Effectively, the Polish system needs to find new and improved ways to implement its policies.

Labor-Protected Companies as an Industry: With 2,440 labor-protected companies (c. 1997) involved in the Polish quota-levy-incentive scheme, the annual cost of the incentives to the Polish State budget is over USD $623.126.524. This amount has had, of course, a serious impact on the thinking of Polish legislators and Ministries during a period of open market transition and growth. The entire scheme begs for an economic analysis, as well as projections to assist in further planning. The incentives are already under review for discontinuation, e.g., the VAT exemption. Should these incentives be removed or replaced, it should be the result of informed decisions and not political whims.

Politics and the Quota-Levy System: Although the Fund shows success, it has been hampered throughout
its life by inefficiency, the changing of policies and procedures, and leadership that is responsive only to the changing politics of the State. The Fund should be independent and responsive to its customers: employers, rehabilitation practitioners and the disability community.

Media and the Quota-Levy System: Since its inception, media coverage of the scheme has been almost non-existent, for three main reasons. First, the media think of disabled persons in the traditional ways, i.e., as "unfortunates," and not as people disabled by lack of normal opportunities. Therefore, they consider state actions that promote employment as exploitative of them and punishing them for being less than normal. Second, the pro-disability media were never hired, educated, nor cultivated by the officials of the Fund or the Office of the Plenipotentiary. Third, channels of communication between the Fund offices and the media were not clear.

Support Best or Worst Employers: The Fund was plagued by a major philosophical difference
throughout its history: should the resources of the Fund be used to reward the companies who were most active in the employment of persons with disabilities or should the resources be used to help pay for businesses who were struggling economically and who needed those subsidies? Research shows that the funds were best utilized when awarded to the most economically stable businesses. This philosophy should have been clear from the beginning to Fund personnel and employers.

Hiring of Fund Officials: The management of the Fund was not comparable to that of either
corporate business nor governmental practices, and inadequate management resulted in severe inefficiencies. Therefore, it is my feeling that the Governing Board and the senior officers should be free from political persuasion, and should follow standard competition practices that are based on professional credentials. A proposed management system should protect against uncompetitive salaries, incorrect staff ratios, and inadequate employee benefits.

Management Procedures: Unclear procedures for applying for benefits, as well as inadequate procedures for reporting the results of employment practices and expenditures of Fund money, hampered the effectiveness of the Fund and allowed mismanagement to occur. Further, political attachments became suspicions, as decision makers often awarded unduly those employers known to have favorable political connections.

Percentage Goals: Goals should be set for the expenditures of the funds available for employment of
persons with disabilities. The monies of the Fund were spent in its early days at a rate of 45% to employment. Gradually, that has increased to 65%, a figure that is reasonable and obtainable. The trend to increased growth of this percentage should be continued, as it is the best leverage of this money for increase opportunities for disabled workers. It would have been helpful if a target percentage had been officially expressed from the beginning of the Fund.

Rural Issues: The Fund needs to focus additional resources on rural and less developed parts of Poland.
Although the laws establishing the Fund allow special resources to disabled persons in these areas, such as agricultural loans for entrepreneurship, knowledge of these opportunities is limited. The Fund needs to provide education and technical assistance to all eligible persons in rural areas, so that they may take advantage of these opportunities. These efforts will be hampered by lack of rural organizations of disabled persons, and the lack of higher educational opportunities for rural disabled workers. Agricultural businesses are not among those receiving designations as labor-protected companies. Future efforts of the Fund should plan aggressive strategies for wide-scale rural education.

Decentralization: The quota-levy system in Poland allows for regionalization, and 16 regional offices have
been opened to date. Evaluations of the regional efforts show that they are effective and useful to all the purposes of the Fund. This regionalization should be continued and expanded as rapidly as possible. It is only through these regional offices that suburban and rural areas can be informed about the provisions of the Fund, helping local disabled workers to find suitable employment. Regional offices are also valuable resources to the headquarters office about the overall effectiveness of the funds. It would be wise to increase the power of the regions while decreasing the ability of the headquarters office to make major decisions in the statewide use of funds.

Cultivation of Knowledgeable Customers: The Fund works in a vacuum of knowledge about its real
effects on the customers it serves: employers, disabled workers, unions, and the society at large. If the Fund were a business, it would die for lack of good market research. The Fund has a chance to listen to and dialogue with these constituencies because it is a quasi-governmental agency. Unless it does so in the future, it will receive little effective support if and when the government of Poland makes choices about its future.

The Disabled Persons Ombudsman: It is important for the disabled in Poland to be represented with real legal and political power within an Ombudsman system. At the moment, even though the LPB's and Quota-Levy-Incentive system was specifically created on behalf of the Polish disabled community, this disenfranchised and marginalized community does not have any real representation. The Swedish system is by far the most established ombudsman system for the disabled. However, that system has its own problems. To explain, a government authority known as the "Disabled Persons Ombudsman" was created in Sweden in 1994, with the objective of watching over the rights and interests of disabled people and preventing discrimination on account of a disability. The authority is also involved in labor market questions. In 1996, 100 cases of discrimination were reported to the Ombudsman, 17 of which concerned discrimination in the workplace. In over half of these 17 cases, the Ombudsman succeeded in bringing about a change on behalf of the person reporting the discrimination. In the Swedish system, the Ombudsman does not have any real power or means of compelling employers to take measures and effect change. Nor does the Ombudsman have any right to represent the individual in a dispute with the employer. The method adopted is an exchange of views, preferably by mail, in which the ombudsman expresses a view about the conduct of the employer. This system is favor for Poland but must include legal protection and legal monitoring on behalf of the disabled community. [31]

Education, Skills Improvement and Skills Development of Disabled People: According to the Office of
Plenipotentiary for Disabled People, in the academic years from 1998 to 1999, only 0.08% of students attending higher education institutions were people with disabilities. [32] It is obvious that with more education and skills training, the disabled will be more competitive and able to enter the labor market quicker and at higher salaries.

Table 3.
Breakdown of education level of disabled
employees of labor protected businesses in 1997 [33]

Level of Education Percentage of Employees of LPBs
Master Degrees 3.2%
Post High School 16.6%
High School 8.1%
Vocational 37.5%
Elementary and Lower 34.6%
Total: 100%

Discussion: The above table shows the urgent need to institute more vocational and educational training centers for the disabled community. There are only 7 vocational centers for the disabled, which can only accommodate 1,600 individuals in apprenticeships on the premises. For example, in France (1994) there is 103 training centers, which accommodate 10,000 individuals. In Portugal there are 99 centers training centers with accommodation totaling around 5,000 individuals. However, in the Netherlands, there are only 5 centers with the capacity of accommodating 600 individuals. In Switzerland there is 50 centers, accommodating 1,600 individuals and this shows that each center can support at least 32 disabled scholars. In Kenya, there are 12 centers for vocational training of disabled. In Poland, there is only one university that is fully focussed on the education of disabled people, Podlaska Academia Ekonomiczna, in Siedlce. Most of the students are either blind and/or deaf. The fields of study are predominately focused on Information Technology, linguistics, and economics. This school fully provides assisted and specifically designed technology for the disabled. There is no architectural barriers impinging the movement of the disabled on the campus. This institution was financed from the State Fund for the Rehabilitation of Disabled People. The above table shows that there is a great need to invest more money and establish more educational and training institutions for the disabled.

Use of Information Technology: In the era of IT and the Globalization of World economies, there now exists an additional market and a great opportunity for the disabled to fully participate in this new economic trend. Inclusion into this market -- through the use of "assistive" technology (for example, the use of Braille keyboards, larger screens for the visually impaired) -- allows the disabled access a more dynamic and cutting-edge industry that will never become stagnant and will also need skilled persons. With this new, fast growing and robust economy, it is also possible for the disabled to work from their homes. More importantly, the disabled individual will be able to be paid the same as an able-bodied individual. So far, the State Fund has given 6,952 loans for the purchase of computers for the disabled and although this is a great start, it is by far an inadequate investment in this industry for the disabled. Greater priority should be given to the inclusion of the disabled into this industry.

Internet and Telecommunication: Accessibility to the Internet and telecommunications technology by the disabled has opened up another opportunity for the employment of these people. One of the international examples for utilization of the Internet on behalf of the disabled community is called Global Applied Disability Research and Information Network on Employment and Training (GLADNET). This network was established by the Vocational Rehabilitation Branch of the International Labor Organization (ILO), a specialized agency of the United Nations, headquartered in Geneva. The network brings together research centers, universities, enterprises, government departments, trade unions, and organizations representing disabled persons. All of these organizations are committed to the common goal of advocating for competitive employment and training opportunities for persons with disabilities.

Leadership Among Disabled Individuals and Groups: One of the problems with monitoring and
modifying the system to meet the ever changing needs of disabled people is the apathy found within the disabled community itself. Earlier systems providing jobs for disabled persons had, in effect, worked "too well," and consumers had grown complacent, feeling that the State would always take care of them. Many felt that if they did not receive assistance in securing a job, they would be taken care of by social insurance. Thus, the disability community offered no insight to the managers of the fund on meeting their needs. Instead, the community became very demanding of incentives and refused to seek more efficacious ways of seeking and sustaining employment. The only leadership offered was through the managers of the Fund or the Parliament, which oversaw it-mostly able-bodied persons.

Independent Monitoring and Quality Control: Even though the laws require an annual evaluation of the
management of the program by the Supreme Chamber of Control, these results are not useful for purposes of making day-to-day policy decisions. There is a need to monitor employment as detailed as at job stations, to determine health and working conditions, attitudes of employers and colleagues, and to determine reforms that could be undertaken by the Fund. Therefore, an independent evaluation of the system should be established which is not necessarily located in the Capitol City, and would be composed of representatives from employers, employees, unions, NGO's, professionals, and economists. The reports of this ongoing evaluation will be extremely useful for policymakers as well as managers. It will also help to build awareness among the general public.

Why the Quota-Levy-Incentive System Works in Poland: The quota-levy-incentive system worked in
Poland because: 1) when it started, Poland was very weak in both funding and government because of the ongoing transition from communism to democracy; 2) employers received more opportunities through this system to improve their profits by employing disabled workers; 3) this program turned out to be one of the least expensive programs devised by government for it did not require any up-front money for execution to initiate; 4) Polish entrepreneurs are highly skilled at finding new and creative opportunities to increase profit margins, and this scheme was utilized by be cleverest of them; 5) having worked under a very primitive quota system prior to the quota-levy-incentive program, the concept was not new and required relatively little effort to switch practices to accommodate disabled employees; and 6) the Polish general public, coming from traditions of social change and sensitive to disability issues, found it easy to accept and embrace.

Exportability of the Quota-Levy-Incentive System: Because the quota-levy system is already the system
used by most of the world's Nations, it will be a relatively easy concept for developing countries to comprehend and adopt. It appears easier to make accountable than a human rights approach and has more pragmatic appeal to legislators and the general public. It does not require a change of attitudes (although this is a goal), which is extremely difficult to legislate. The adoption of the quota-levy-incentive also does not require a massive infusion of money by the legislature to start up; revenue is generated directly by employers and, eventually, from tax breaks.

What is clear from the analysis of the Polish quota-levy-incentive system is that it must be thought through and implemented very carefully. Problems of management of any independent financing foundation or agency can be assisted by consultation with those who have gone through this process previously and learned from it. There are key procedures that are immediately exportable to other countries' efforts from the Polish experience, e.g., collecting levies, monitoring quotas, designating priorities to employers, training employers, setting assessment procedures in place, activity evaluation, etc. Other procedures such as media campaigns, various types of tax incentives, management procedures, and use of stakeholder feedback are obviously local problems, but those that can be helped by knowledgeable consultants or consultant groups.

Conclusion

The Americans with Disabilities Act (ADA) of 1990, July 26 -as an Alternative Solution? - A Brief Introduction to ADA

The ADA is specifically a "civil rights law," but for purposes of this paper I do not want to get into definitions or comparisons of the different types of disability programs in Poland and the United States. I am only introducing a brief description of this act in the hope of showing that - when this act's strengths are merged with the Q-L-I systems strengths - a new and more sophisticated model will develop. As I have proposed in my introduction, this merged model can be a good starting point in establishing a working Universal Model. Briefly, the ADA's main purpose is to protect the rights of the disabled by:

  • Employment: Nondiscrimination in the employment of persons with disabilities is a major feature of this act. Enforcement of this part of the act is given to the Equal Employment Opportunity Commission and the Attorney General (Department of Justice) of the United States. The act states "…if the qualified disabled applicant or employee is able to succeed on the essential functions of the job, then that person must be treated and considered in exactly the same way that a person without disabilities is treated and considered." [34] Also, the prospective employer will take steps to enable a disabled person to perform his or her job without a threat to their physical being. The employer must accommodate their disability; i.e. ensuring they have access to the building via a ramp or that their dog be allowed on the premises.
  • Public accommodation: The act identifies 12 types of accommodations that must comply with the act. They include places of lodging, places of exhibition, restaurants and/or bars, places of public gatherings, sales or rental establishments, service establishments, public transportation terminals, museums, places of recreation, places of education, social service centers, and places of exercise and recreation. Religious organizations and private clubs are exempt.
  • Transportation: the U.S. Department of Transportation enforces this. The ADA mandates that state and local entities plan for and upgrade their transportation systems to allow accessibility for persons with disabilities. Airlines were exempted from the Act.
  • Telecommunications: Accessibility for person with disabilities especially persons with deafness is also technology dependent. Enforced by the U.S. Federal Communications Commission with the assistance from the U.S. Department of Justice, ADA requires that all telecommunication companies plan for and implement accessible telecommunications devices and systems.
  • Miscellaneous:
    1. States are not immune from the penalties of the ADA for non-compliance.
    2. Individuals are prohibited from retaliation, interference, coercion, or intimidation against any individual with disabilities eligible for provisions under the ADA.
    3. An existing Government agency, the Architectural and Transportation Barriers Compliance Board will draft supplementary guidelines for compliance to accessibility mandates of the ADA.
    4. Reasonable attorney's fees, litigation costs and expenses are borne by the Government.
    5. Forms of dispute resolution alternative to litigation, such as settlement negotiations, conciliation, facilitation, mediation, fact finding, materials and/or arbitration are encouraged.
    6. The Congress of the U.S. applies the rules of the ADA to itself.
    7. All government agencies involved with enforcing and planning for the ADA, along with government agencies, will be responsible for developing technical assistance material which will assist all parties to the ADA. This includes employers, public officials, and all individuals with disabilities, to know their rights, locate opportunities for assistance, and provide educational experiences and material to promote the goals of the ADA.

How the World Community Can Benefit from the Polish & Anti-Discrimination Approach [35]

The Polish Q-L-I system is not only unique to Eastern and Central Europe and transitional nations, it is unique to the world. Despite early problems with management procedures and contrasting political influences, it has not only survived, but has thrived and has obtained many of its promised outcomes, particularly if we look at the increased statistics of employed disabled workers. Poland now has one of the lowest unemployment rates among persons with disabilities in the world. On the other hand, Anglo-American countries, such as Canada, the USA, Australia and the United Kingdom, have approached the problem from a penal perspective or from a civil rights conviction. A perfect example is the USA in the late 1980s.

It is my belief that both systems are designed to achieve the same goals, but historically have taken different paths to achieve their objectives. One approach has been purely economical and the other approach has been from a constitutional perspective. Both systems would succeed in their objectives if the strengths and weaknesses of each system were compared. In some areas, cross over has occurred and must continue to happen for both systems to continue their successes. To put it another way, I see that the strengths of the Q-L-I system are converse to weaknesses of the ADA approach and visa versa. It therefore makes sense that each system adopts the other systems strengths. Basically, this process has already started. To explain, in Poland the main aim of their system was to get the disabled into the open labor market. Types and quality of employment was not initially an issue. However, such is the issue at present, and there are a lot of programs and fiscal support given to ensure that the disabled individual can improve their education level, and thus obtain more interesting and stimulating employment. "In its report marking the end of the Decade for People with Disabilities, the United Nations noted that people with disabilities are often employed in low-paid, low-skilled jobs. For many people, a lack of adequate education and training may be the reason. Nevertheless, it is access to quality training leading to quality jobs that is particularly problematic for people with disabilities," as quoted by the European Commission's report on "Horizon." [36]

The US Senate recently approved a bill that will further help "disabled Americans join the work force by allowing them to keep their government-financed heath benefits when they take jobs. [If they worked in the past, they would have lost access to free medical treatment.] "We are taking the final great step" to ensure that those who want to work despite disabilities can "reach the dream of a fuller life," said Sen. James M. Jeffords (R-Vt.), who sponsored the bill with Sen., Edward Kennedy (D-Mass.)." This legislation is described as a "landmark legislation to open the workplace doors for disabled people." [37] More importantly, this new bill will also start paying for itself by "…to raise the bill's cost of $800 million over five years by eliminating a tax break for overseas corporate operations." Americans have long known that they have designed a system that meets the moral and "civil rights" needs of the disabled person, but does not meet the economic needs of this community. The anti-discrimination system tends to start from a good moral base, whereas the Q-L-I system has monetary affairs as its main goal. Both systems, in my opinion, are moving towards addressing their own individual problems. Only constant upgrading, monitoring and improvement will aid the system in blossoming into a better system for the disabled communities of the world. However, overt comparisons and collaborative efforts should be encouraged in order to arrive at a better Universal model quicker. I propose also that there must be some form of custodian system set up to monitor the development of these systems. These watchdog bodies should constitute and include the State and legislatures, advocacy groups, governments, and finally the disabled communities themselves. This four-pillar custodian approach, when adhered to, ensures that no factional or partisan decision is made on behalf of this disenfranchised community.

A universal model is a system that incorporates both these components (anti-discrimination & Q-L-I system) successfully.

Finally, it is important to briefly examine the historical background of both systems, in order to understand the evolutionary growth of each in the hope of predicting future direction that these systems will take. The Q-L-I system traditionally developed in countries that were coming out of war situations and were also economically destitute. It was therefore important for these countries to focus on employment as competition for jobs were high, and an able-bodied individual would find themselves employed first before a disabled individual found employment. In countries that applied the anti-discrimination system, here the general economy was good and the standard of living for the individual was comparatively higher. Economics were not the driving factor.

The first historical mention of the "quota-level" approach was discussed internationally at the Inter-Allied Conference in 1920, after World War I, where it was recommended that national governments adopt legislation, which would oblige public and private employers to employ disabled ex-soldiers. On the other hand, anti-discrimination systems inevitably grew out of civil uprisings. After the Vietnam and Korean Wars in the 1960-1970s, the civil unrest of that time acted as a catalyst spurring on disabled veterans to advocate for better lives and employment for themselves. Public consciousness was at a high at the time, advocating for all marginalized and disabled people. This period also saw the birth of the first united Feminist movement. During this time, we witnessed the forerunner of the ADA system being written, which took the form of the Rehabilitation Act of 1973. This act provided vocational rehabilitation services for person with disabilities and also prohibited discrimination and employment of the disabled in the state workforce.

There are certain problems philosophically with this system in a world that is leaning towards democratization and adopting the trappings of its most democratic nations, i.e., the human rights approach to disability employment. This Polish system is probably not as effective at changing attitudes of the general public as is the human rights approach. The best solution is to get people employed. We assume that the process of attitudinal change will occur through the process of worker-to-worker acceptance, an as-yet unevaluated thesis. It works in transitioning nations that are moving towards democratization. It works in countries that are improving their economies and want to include provisions for employment of all its workers. It can work, as in Poland, as a precursor to a later transition to a more egalitarian approach.

History has shown that both systems are now at a crossroads. It is very hard to move to the next level and I propose that for this transition to be smoother and to take place, an authoritative and credible organization should take up the rallying call. There is a need for an international body to coordinate and propose what the next step in the evolution and merging of these two different systems should be.

As I have said in my introduction, from an economical perspective, Poland's Q-L-I system can stand as a working universal model, for developing countries and countries in transition to emulate. The countries employing the anti-discrimination approach have given the world's communities a good moral framework to emulate. Merging these two approaches, I believe is the next historical step and will create a complete universal model. Experts in this field should be brought together through an international conference or seminar, to focus on this systematic development. This emerging system, when designed and "put-together" properly, can work in most of the developing countries, and achieve better hegemony in disabled communities.

I hope this paper starts the ball rolling and motivates the worldwide community to get together and jointly design a model that will work both on an economic and advocacy level.

Finally, I would like to take this opportunity to quote Dr. Robert Metts, [38] "People with disabilities are looking for simple and viable solutions to improve their lives."

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[1] It is important to note that at the present time, Poland is a developing country in transition.

[2] Informator PFRON - Oprech, 1998.

[3] Emphasis added.

[4] Dane Statystyczne - ZUS.

[5] It is important to note that from an economic perspective, the system must be customized to satisfy the needs of each individual country that chooses to implement the system.

[6] Countries not following this model are: the USA, Australia, Canada and the United Kingdom.

[7] The USA is an excellent example.

[8] Dane Statystyczne - ZUS.

[9] Leszek J. Sibilski , Employer/EmployeeIncentive: A New Approach to Employment of Persons with Disabilities in Transitional Countries. The Polish Experience: Quota-Levy and Incentive System., 2000, The World Bank.

[10] Information from Financial Department of PFRON, 1998, Warsaw.

[11] The Act of August 27, 1997, On Vocational and Social Rehabilitation and On Employment of Disabled Persons, Leg. J. 97.123.776, changed Leg.J. 97.160.1082.

[12] Please note the Act of August 27,1997 on the Employment and Vocational Rehabilitation of Disabled People.

[13] The Business Partner for You, 1997, PFRON & KAIZ.

[14] Informator, PFRON - 1999.

[15] Compiled by the Japanese Ministry of Labor, Employment Security Bureau.

[16] The disposition of the Minister of Finance of December 7,1995, on exemption from taxes on goods and services for protected labor companies. Leg.J.1995,No 64,cl.700; see also The Act on Vocational Rehabilitation and Employment of Disabled People, Leg.J.97.123.776.

[17] The minimum working age in Poland is fifteen.

[18] Rocznik Statystyczny, 1998r. and Charakterystyka Demograficzno-Spoleczna. Biuro Pelnomocnika do Spraw Osob Niepelnosprawnych. Wrzesien, 1998.

[19] Opracowanie GUS:"Porownanie Sytuaciji Zdrowotnej Ludnosci Polskiej i Wybranych Krajow Europejskich w 1996", Warsaw, 1998.

[20] Rocznik Statystyczny GUS, 1997.

[21] Dane statystyczne - ZUS.

[22] Examples include the Polish Union of the Blind, the Polish Association for the Mentally Handicapped, the Polish Union of the Deaf, Polish Association of Diabetics, the National Council of Disabled People, the Society for the Combat of Disability, the Polish Sport Union for the Disabled, and the Association for Help of Disabled Children.

[23] Organizacje Pozarzadowe i Instytucje Dzialajace na Rzecz Osob Niepelnosprawnych - Informator, '97.

[24] Statute of the Polish Ortanization of Employers of Disabled People, Warsaw, June 11, 1997.

[25] Caritas w Sluzbie Osob Niepelnosprawnych, Andrzej Czarnecki.

[26] The decree of the Minister of Finance of September30,1991 on specific principles governing reductions of payments to the state Fund of Rehabilitation for Disabled People, Leg.J.1991,No 88,cl.401.

[27] Regulations in the Act were based on the French and German systems.

[28] It is important to note that the Fund averaged only 8% in poor returns on investments, as compared to the 15% in the French system.

[29] Note that the National Labor Fund's structure and procedures were set up before the Fund was established.

[30] However, of the units within the Supreme Chamber of Control, it is the Department of Health and Physical Culture, rather than the Department of Social Affairs, which evaluates the Fund.

[31] International Research Project on Job Retention and Return to Work Strategies for Disabled Workers: Study Report on Sweden, by ILO, written by Anders Karlsson, 1998.

[32] Most of these students were at the masters level.

[33] International Research Project on Job Retention and Return to Work Strategies for Disabled Workers:
Study Report on Sweden, by ILO, written by Anders Karlsson, 1998.

[34] Leszek Sibilski: The Americans with Disabilities Act of 1990: An experiment or a Model?, 1999.

[35] Leszek J. Sibilski, Social Aspects of Disability: Social Movements, Social Organization, and Legislative Action. , 2000, Slask Academic Publishers ,

[36] To digress, Information Technology is an exciting and didactic employment sector for the disabled, especially for the severely disabled, e.g., the blind and the deaf. This sector, by its very nature, allows the disabled to work either from home (especially for the disabled located in remote areas and villages) or in environments that are easily adapted to meet the needs of the disabled.

[37] The Washington Post, June 17, 1999: Senate Passes Disability-to-Work Measure, 99-0.

[38] Seminar organized by Inter-American Development Bank: Dialogue on Development and Inclusion: Opportunities for People with Disabilities, March 16, 2001, Santiago, Chile.

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Last updated 11/02/03.