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International Convention on the Rights of Persons with Disabilities

UN ESCAP Workshop on Regional Follow-up to the Fifth Session and Preparation for the Sixth Session of the Ad Hoc Committee on an International Convention on the Protection and Promotion of the Rights and Dignity of Persons with Disabilities
Bangkok, Thailand, 26-27 July 2005

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Programme : Presentation on Day 1

Text version of a PowerPoint Presentation:

How the concept of Reasonable Accommodation operates in the context of the Hong Kong Disability Discrimination Ordinance - Relationship with the Defence of Unjustifiable Hardship

Presented by Esther Chan
Senior Policy and Research Officer
Equal Opportunities Commission
Hong Kong SAR,China
July 2005


Slide 1

How the concept of
Reasonable Accommodation operates in the context of the Hong Kong Disability Discrimination Ordinance - Relationship with the Defence of Unjustifiable Hardship

Esther Chan
Senior Policy and Research Officer
Equal Opportunities Commission
Hong Kong SAR,China
July 2005


2

What is Reasonable Accommodation

  • Making adjustment when required to ensure equal opportunities for people with disabilities is commonly referred to as reasonable accommodation.

3

The purpose of providing accommodation

  • To remove barriers to full and equal participation of PWDs in society
  • To give effect to basic human rights and fundamental freedom for PWDs

4

Accommodation requires

  • Adjustment or modification
  • Links with the specific disability of an individual in a particular activity
  • Addressing specific needs
  • Differential treatments

5

Providing accommodation is

  • Not a charity
  • More than a courtesy
  • A legal obligation
    It’s the right thing to do

6

Disability Discrimination Ordinance

  • Section 4
    In determining what constitutes unjustifiable hardship, all relevant circumstances of the particular case are to be taken into account :
    -- Reasonableness of the required accommodation
    • Nature of the proportionate benefit to the detriment
    • Effect of the disability of a person concerned
    • Financial circumstances

7

What the law says

  • Provision of reasonable accommodation to PWDs
  • No specific provision defining ‘reasonable accommodation’ – case by case
  • Should not impose unjustifiable hardship on the person or organization that required to provide accommodation

8

Accommodation is required in

  • Employment
  • Education
  • Access to goods, services and facilities
  • Participating in government and public activities
    At any stage of any particular activity

9

Common Excuses for not Providing Accommodation

  • Costly
  • Disruptive
  • Negative reactions from other parties
    Myths and assumptions

10

Example of Hardship (1)

  • S25 Access to premises
    • Site constraint that prohibits the owners/management to provide access to wheelchair users e.g. old buildings have no lift
    • Structural constraint that does not permit retrofitting of accessible features

11

Example of Hardship (2)

  • S26 Provision of Goods, services and facilities
    • People with serious heart disease are not admitted to diving classes, i.e. the liability that the course organizer has to bear is so great that it will cause hardship to him/her.

12

Example of Hardship (3)

  • Section 12 (2)
    • A school cannot wait indefinitely for a teacher who has contracted serious illness and cannot tell when he can resume duty.
    • Although accommodation has been made to hire substitute teacher for the class, the temporary appointment cannot retain a substitute teacher. Frequent change of teacher has caused undue disruption to class.

13

Example of Hardship (4)

  • Section 24 Education
    • A school cannot admit a child with learning disability who displays behavioral problems of violent nature or presents a real danger that he might attack other students and staff
    • It poses hazards to other members of the school

14

Accommodation Vs Hardship ---Reasonableness

  • Significant technical difficulties
  • Disproportionate expenditure
  • Extensively or fundamentally change the essential features of the activity
  • Negative reactions from irrelevant parties would not constitute undue hardship

15

What constitute Reasonable Accommodation

  • Feasible and practicable
  • Effective in addressing individual’s special needs
  • Without imposing unjustifiable hardship/disproportionate burden
  • Not necessarily the preference chosen by the individual

16

Example of Reasonable Accommodation (1)

  • Employment
    • Flexible working hours to facilitate staff with chronic illness to attend regular treatment
    • Providing accessible equipment, such as power-braille, to staff with visual impairment
    • Reshuffling of duties or temporary transfer for staff unable to carry out some non-essential functions of the job due to temporary disabilities

17

Example of Reasonable Accommodation (2)

  • Provision of Goods, Services and Facilities
    • Utility companies/ banks to provide monthly statements in accessible forms, e.g. Braille copy, or accessible electronic copy
    • Adjusting the height and legroom of service counters to facilitates wheelchair users

18

Example of Reasonable Accommodation (3)

  • Education
    • Students with difficulty in writing due to their disabilities are allowed to have more time, or use alternative forms of assessment in examinations.
    • Whenever possible, alteration to the physical environment and facilities of schools to meet the special needs of students with disabilities, e.g. providing ramps, lift, accessible toilets etc.

19

No Hard and Fast Rule

  • Every situation is unique
  • Requires case-by-case determination
  • All factors to be considered

20

How to provide accommodation

  • Identify the essential features of the particular activity
  • Identify the functional ability and disability of the individual
  • Identify potential accommodation
  • Assess reasonableness of the accommodation
  • Select options

21

Making accommodation effective

  • Individualized – addressing individual’s specific needs
  • Interactive – communication between the user and the provider to identify best options
  • Sensitive to changing needs – change in health condition of individual, workplace environment and job requirements
    Requires Periodic Review

22

Reasonableness – Key to Accommodation


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